Who we are
This Privacy Policy explains how Lilyford Homes Ltd (“we,” “us,” or “our”) collects, uses, and discloses personal information obtained through the website twyfordrise.co.uk, as well as the rights and choices available to individuals with respect to their information. Lilyford Homes Ltd is committed to protecting your privacy and complying with the applicable data protection laws in the United Kingdom and Europe.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may collect personal information, including but not limited to, your name, email address, phone number, and address when you provide it to us, for example, when you fill out a contact form or subscribe to our newsletter.
We use cookies to collect certain information automatically when you visit our website. This may include your IP address, browser type, device information, and other information about your visit.
We use Google Analytics, Facebook Pixel, and Hubspot to collect information about your interactions with our website. These tools may use cookies, web beacons, and similar technologies to collect and analyze information about your use of the site.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you fill out a form on our website, your details will be stored on our CRM (HubSpot) and accessible by our marketing and sales team as well as others within our company.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
Lilyford Homes Ltd East Hill Farm, Exbury, Southampton, SO45 1AL
Phone: 01730 770 660
Email: sales@lilyford.co.uk